Overview

The public sector, educational institutions, and healthcare providers face unique challenges that require balancing regulatory compliance, operational efficiency, and service quality. At 11Ps Consulting Group, we partner with government entities, universities, and healthcare organizations to modernize operations, enhance governance, and improve outcomes for citizens and patients.

Sector Focus

Tailored advisory for mission-critical institutions with high compliance and stakeholder expectations.

• Public Sector & Government: Policy governance, PMO, procurement, and service delivery excellence.
• Education: Academic governance, accreditation support, student services, ERP for registrar/finance/HR.
• Healthcare: Quality & patient safety, JCI/ISO pathways, revenue cycle, and clinical operations support.

Key Service Areas

• Policy Governance & Operational Audits: End-to-end reviews of policies, procedures, and workflows to boost transparency, accountability, and service efficiency.
• Institutional Capacity Building & Training: Tailored programs in governance, risk, and quality assurance for sustainable capability uplift.
• ERP Implementation & Digital Transformation: Selection and implementation of ERP/digital platforms to streamline administration and improve responsiveness.
• Compliance & Regulatory Support: Navigate complex regulations and accreditation requirements with structured compliance roadmaps.
• Performance Measurement & Reporting: Metrics and dashboards for continuous monitoring and transparent stakeholder reporting.
• Stakeholder Engagement & Communication: Frameworks that strengthen trust and interaction with communities, patients, and students.

Delivery Framework

• Assessment & Gap Analysis: Baseline maturity across governance, operations, and compliance.
• Capability Building: Leadership alignment, training pathways, and knowledge transfer.
• Digital Enablement: ERP/platform roadmap, data migration, and change/adoption plans.
• Compliance & Accreditation: Evidence packs, policy updates, and audit readiness.
• Performance & Reporting: KPI libraries, dashboards, and review cadences.
• Change & Communication: Stakeholder mapping, engagement plans, and feedback loops.

Compliance, Accreditation & Quality

• Education: Accreditation readiness and academic governance enhancements.
• Healthcare: Quality & patient-safety programs; alignment with JCI/ISO standards.
• Public Sector: Policy harmonization, procurement integrity, and audit-ready dossiers.